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Frequently Asked Questions
Are you a manufacturer or trade company?
We are a manufacturer, specialized in manufacturing metal banquet furniture, including aluminum chairs, steel chairs, wood-look powder chairs, banquet tables, and transport trolley, etc.
Can we get a sample to check the quality before placing an order?
Yes, samples are available, however the buyer should pay the sample fee and freight. Additional sample fee can be refundable from the mass production order.
What's your payment term?
In general, we quote EXW or FOB price, 40% deposit by T/T before production, the balance paid within 7 days before shipment.
What is your delivery time and MOQ?
Delivery is within 30-45 days after receiving deposit. The MOQ is a 20GP container order (mixed containers accepted with minimum 50 pieces per color).
How do you ensure quality control?
We have advanced manufacturing facilities and a professional QC team monitoring every step—from raw materials to online production and final loading—to ensure the highest quality.
What guarantees do you provide?
We provide a 3-year warranty under proper use. We can also sign confidentiality agreements for customized products and offer a 100% refund if materials do not match the order.